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Find answers to common questions or get in touch with our support team.

Frequently Asked Questions

🚀 Getting Started

How does Articular work?

Articular uses AI to analyze your speech and help you become more articulate. Here's how it works:

  1. You respond to a prompt by speaking into your phone
  2. Our AI transcribes your speech and analyzes it for filler words, vocabulary, clarity, and fluency
  3. You receive detailed feedback with specific suggestions for improvement
  4. Daily practice builds your skills over time
What is the initial assessment?

When you first open Articular, you'll take a quick assessment where you record a 30-second response to a prompt. This establishes your baseline scores and helps personalize your training. Don't worry about being perfect - the point is to see where you're starting from!

How much time do I need to practice each day?

Just 5 minutes a day is enough to see real improvement. Your daily workout consists of 4 short drills that you can complete in about 5 minutes. Consistency is more important than duration - a short daily practice is better than a long session once a week.

Why do you need microphone access?

Microphone access is essential for Articular to work. We record your spoken responses, transcribe them, and analyze your speech patterns. Without microphone access, we can't provide any feedback. Your recordings are processed by AI and then deleted within 24 hours - we never share or sell your voice data.

💳 Subscription & Billing

What's the difference between Free and Premium?

Free includes:

  • 3 training days per week
  • 3 basic drill types
  • Basic progress tracking
  • Filler word detection

Premium adds:

  • Unlimited daily training
  • All 17+ drill types (including pressure drills)
  • Advanced analytics and trends
  • Streak freezes
  • Priority AI processing
How much does Premium cost?

Premium is available in two plans:

  • Monthly: $9.99/month
  • Yearly: $59.99/year (save 50%!)

Both plans include a 7-day free trial. You can cancel anytime before the trial ends and won't be charged.

How do I cancel my subscription?

Subscriptions are managed through your app store:

iOS:

  1. Open Settings on your iPhone
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Find Articular and tap Cancel Subscription

Android:

  1. Open the Google Play Store app
  2. Tap your profile icon
  3. Tap Payments & subscriptions → Subscriptions
  4. Find Articular and tap Cancel
How do I request a refund?

Refunds are processed by Apple or Google, not directly by us. To request a refund:

iOS: Visit reportaproblem.apple.com

Android: Visit Google Play subscriptions

How do I restore my purchase on a new device?

If you've switched devices or reinstalled the app:

  1. Make sure you're signed in with the same Apple ID or Google account you used to purchase
  2. Open Articular and go to Profile
  3. Tap "Restore Purchases"
  4. Your premium status should be restored automatically

If it doesn't work, try signing out and back into your app store account, then try again.

✨ Features & Training

What are the different drill types?

Fluency Drills: Focus on smooth delivery and eliminating filler words

  • Clean Delivery - Speak without fillers
  • Pause Champion - Use intentional pauses
  • Speed Control - Manage your pace

Structure Drills: Improve organization and clarity

  • Framework Challenge - Use PREP/STAR frameworks
  • The Reversal - Argue both sides
  • Elevator Pitch - Be concise

Vocabulary Drills: Expand word choice

  • Word Swap - Replace common words
  • Precision Mode - Be specific
  • Vocabulary Builder - Use new words

Pressure Drills (Premium): Build composure

  • The Curveball - Handle interruptions
  • Quick-Fire - Answer rapid questions
  • The Hot Seat - Think on your feet
How is my score calculated?

Your overall score is based on four factors:

  • Relevance (35%): Did you answer the prompt?
  • Clarity (25%): Was your message clear and organized?
  • Vocabulary (20%): Did you use precise, varied words?
  • Fluency (20%): How smooth was your delivery?

Each factor is scored 0-100. Most beginners score 45-65, which is completely normal. A score above 75 is genuinely good, and above 85 is excellent.

What counts as a filler word?

We detect these common filler words and phrases:

  • "um", "uh", "er", "ah" (always fillers)
  • "like" (when used as a verbal crutch, not for comparison)
  • "you know" (when rhetorical)
  • "basically", "literally", "actually" (when overused)
  • "so" (when starting sentences unnecessarily)
  • "I mean", "kind of", "sort of" (when hedging)
How do streaks work?

Complete your daily workout to maintain your streak. Your streak resets at midnight local time if you miss a day.

Premium users get streak freezes that automatically protect your streak if you miss a day. You earn one streak freeze per week of consecutive practice.

👤 Account & Privacy

How is my data protected?

We take your privacy seriously:

  • Voice recordings are deleted within 24 hours of processing
  • We never sell your data or use it for advertising
  • All data is encrypted in transit and at rest
  • We use OpenAI's API which does not train on your data

Read our full Privacy Policy for details.

Can I use Articular offline?

No, Articular requires an internet connection to work. Your recordings are sent to our AI for analysis, which requires connectivity. We're exploring offline features for future updates.

How do I delete my account?

You can delete your account at any time:

  1. Open Articular and go to Profile
  2. Tap Account Settings
  3. Scroll down and tap "Delete Account"
  4. Confirm by typing DELETE

Warning: This permanently deletes all your data including recordings, progress, achievements, and cannot be undone. Make sure to cancel your subscription separately through your app store first.

Account Management

Quick guides for common account actions

Still need help?

Our support team is here for you. We typically respond within 24 hours.

📧 Email Support

For general questions, bug reports, or feedback

support@articular.app

🔒 Privacy Concerns

For data requests, privacy questions, or GDPR/CCPA inquiries

privacy@articular.app

💼 Business Inquiries

For partnerships, press, or enterprise solutions

hello@articular.app